FAQ

Company Profile

Since 2008, We have become a professional laboratory instrument manufacturer.
Since the establishment of the International Department in 2010, the products are exported to Europe, America and Asia and Africa!
Whether it is technology, factory area, multi-language sales. We are all professional!


Warranty And After-sale Service

Pre-sale service

· 24hours online to ensure quick response to customers' inquiry or online message;

· Guide customers to choose the best suitable machine model;

· Offer detailed specification and competitive prices;

Contract execution

· Machine production will be arranged strictly according to the contract;

· Machine photos will be sent to you for inspection during production;

· Send customs clearance documents by DHL;

· Update latest news after delivery and prepare customs clearance;

After-sale service

· 12 months warranty except for wear parts;

· Broken spare parts (except for wear parts) will be sent for free due to quality problems;

· In time response to customers technical problems;

· New products update for customers' reference